Upstream Recognized by Frost & Sullivan for Technology Leadership in AI-Driven Vehicle Quality

The company is acknowledged for its AI innovation, dramatically accelerating how automakers detect and investigate after‑sales vehicle quality issues, even before the first warranty claims.

Birmingham, MI (November 25, 2025) – Upstream, the leading provider of cloud-based AI platform purpose-built for connected vehicles and smart mobility, today announced that Frost & Sullivan has named it the 2025 Europe Enabling Technology Leader in the AI‑Driven Vehicle Quality Detection category. Frost & Sullivan analysts lauded Upstream’s pioneering approach to AI‑powered after‑sales quality detection and investigations, its ability to harness real‑time connected vehicle data and its leadership in shaping a proactive, scalable future for automotive quality assurance.

“Frost & Sullivan is impressed by Upstream’s pioneering approach to AI‑powered after‑sales quality monitoring, its ability to harness real‑time vehicle data and its leadership in shaping a proactive, scalable future for automotive quality assurance,” said Joe Praveen, Associate Director at Frost & Sullivan. “Their solution enables automakers to detect issues earlier, prioritise them intelligently and initiate countermeasures at scale, shifting after‑sales quality from reactive problem‑fixing to data‑driven prevention.”

Frost & Sullivan’s recognition comes at a critical moment for the automotive industry, as OEMs navigate the complexities of software‑defined vehicles and data‑rich platforms. Traditional after‑sales processes depend on warranty claims and diagnostic trouble codes (DTCs) to flag problems, leaving manufacturers unaware of emerging issues until a wave of complaints arrives. Modern vehicles, however, generate thousands of telemetry and sensor signals every minute. Upstream’s Proactive Quality Detection (PQD) solution monitors these signals continuously and uses purpose-built ML and LLMs to detect, analyze, and prioritise anomalies in near real time, allowing OEMs to spot defects pre‑claim; often before drivers notice them or file a warranty claim. 

Driving AI Innovation in Predictive and Proactive After-Sales Quality 

“Early detection not only reduces warranty costs and wrong‑part replacements, it also minimizes operational downtime and reinforces customer confidence,” Said Yoav Levy, Co-founder and CEO of Upstream. “Our mission is to empower OEMs with the right intelligence and tools that transform how after-sales vehicle quality is monitored and issues are detected and investigated. “By harnessing live connected vehicle data, AI and digital‑twin technology, we enable manufacturers to spot and triage issues before warranty claims are filed, delivering at least 30 % faster root‑cause analysis and countermeasure implementation.”

Upstream’s Proactive Quality Detection layers multiple AI models, powered by Upstream’s Ocean AI, to sift through telematics, DTC, warranty and service data, while a live digital twin reconstructs each vehicle’s behaviour over time. A purpose-built ML model prioritizes quality issues by scale, severity and safety implication, enabling field investigation teams to effectively allocate resources. Complementing this, Upstream’s generative‑AI models provide a natural‑language interface for investigators to query vehicle data in seconds, as well as synthesise and correlate technician notes and repair orders. Together, these capabilities enable quality teams to identify, triage and investigate issues quicker, even before warranty claims are filed.

Download the full Frost & Sullivan report to see how PQD accelerates investigations and saves costs for OEM after-sales teams

About Upstream 

Upstream delivers a cloud-based, AI-powered data management platform purpose-built for connected vehicles, smart mobility, and the IoT ecosystem. The Upstream Platform transforms fragmented, distributed mobility data into centralized, structured, and contextualized data lakes, unlocking its full potential. By leveraging this data, Upstream empowers customers with advanced, AI-driven applications across various use cases, including proactive vehicle quality monitoring and detection, cybersecurity detection and response (XDR), misuse detection, usage-based insurance, and more.
Learn more at upstream.auto

About Frost & Sullivan

Frost & Sullivan, the Growth Pipeline Company™, has been identifying disruptive technologies and companies to action for over 60 years. Through its Best Practices Recognition program, Frost & Sullivan honors organizations that demonstrate visionary innovation and market leadership.
Learn more at frost.com